Foot Sensation - Danforth store - Toronto, Ontario

Vanessa N.

Was in the market for a new pair of blundstones. Happened by this store and thought "what luck?!" I'll save a trip downtown. Sadly they didn't have my size so I left. Next thing I know the gal helping me is chasing after me down the sidewalk. She found my size in an order they'd just received. Immaculate customer service. I'll definitely shop here again

Congxiao W.

I went with a friend to try non slip shoes and the women who was helping me was very rude she did not have any type of good costumer skills . I was confused as to how the sizing situation on the shoes is . I told her I have a size 7and a half on shoes and I accidentally said 6 the way she replied was not helpful and she was mean .I would not go there again.

Niagara L. C.

Rude owner who wouldn’t let my 12 year old child warm up for 10 minutes

In regards to your ridiculous reply, it’s called being Canadian having a little compassion for children maybe? A little girl standing in your store for 10 minutes just to warm up isn’t a big deal. You’re pathetic.

Cynthia

I will never go there again. First i paid $450 for a pair of arch supports that i could have bought at Shoppers. I was told they would help my arches and my "bunions" but I was told I would have to break my toes to fix the bunions, suddenly. Then I wanted another pair of my New Balance shoes that I loved. I was shown 1 photo from the side and got them. They were not even close to the ones I like but they could not be returned because "they were ordered just for me". What a joke $180 out the window. I contacted New Balance and they are looking into options for me.
I like Corso shoes except for the one lady who loves you when you are buying, and takes it personally when you return.
Nobody cares about anything but money nowadays.

Carolyn F.

Excellent, quick and helpful. I came to the shop because I needed a pair of stage shoes "fitted" for arch supports. The gentleman at the counter took a look at my feet and in less than 15 minutes, arch supports were inserted and he even gave me some foot health tips during rehearsals and showtime along with some friendly banter. It was a real pleasure to do business with you. I'll be back after the tour to get myself a pair of sneakers.

G R.

Poor customer service. I went in looking for orthopedic shoes. The shoes I was thinking of the female sales person said it would not be covered by my insurance. I requested to have an estimate done so I can submit to my insurance and confirm she simply replied it would not be covered and walked away. The person didn't bother coming back to me to help any further. I would not recommend to come here as the service was dismissive and quite belittling.

Diane S.

I can’t say enough good things about this store. Their selection and customer service are both exceptional. They help each customer individually, and have been very helpful with my needs. I have tried on so many shoes there and they are so gracious and patient.

Ron R.

My Wife has severe arthritis in her toes...
and as such trying to find comfortable shoes is very difficult for her as most shoe store personnel are not very knowledgeable about what she requires in a proper fitting shoe.
Agnes was very helpful and understanding. She took the time to understand her issues and showed her several possibilities from different brands that would work. They have a large selection to choose from..
In the end we purchased 3 pair of shoes that she is very happy with.
I would highly recommend Agnes at Foot Sensations.