Cyclone Taylor Source for Sports

I don’t think I’ve ever left a review anywhere but I had such a good experience here yesterday! There was this total beauty working there, his name is Ben. He was so dialed on his skate knowledge and spent a bunch of time helping us decide on what skate for my player. Not only was Ben outstanding but another guy, Nathan, helped us out big time choosing shoulder and elbow pads. The guy was super nice, patient and knew what he was talking about. Lastly, Adam, a great guy to chat with and he had some great perspectives to share with my kid. All in all, I can’t say I’ve ever had better customer service anywhere! These guys were a trifecta of bonafide beauties and made we want to never go to another hockey store. If you are looking for a proper hockey store that is not as far away as “the hockey shop”, check this store out. Great job by whoever hired these guys, I’ll be spending all my hockey money here from now on. Check it out, it’s in a great location as well.

I don't usually write reviews, however with the amazing service I had received, this well warrants one! I would like to recognize Jeff who helped me - I'm a newbie. Jeff was courteous and very knowledgeable. He went through great lengths to help me find me the right pair of skates. I would recommend anyone looking for hockey skates and/or accessories to come to this store.

Went to check out their new location, as well get my skates sharpened… Waited at the service desk for about 10min…and didn’t get any acknowledgment…the staff was helping other customers…which I can understand…but no acknowledgment… I guess if I’m not buying a 400$+ stick or something…the 10$ sharping isn’t worth the staff’s time today

When I bought a pair of skates for my daughter about a month ago, a middle-aged man introduced the skates to me with impatience. Because she was starting her polar bear course that weekend, I endured it without expressing my unhappiness. After several classes, her instructor told me that the skates were much too big. Size 13 would be better, but her skates were size 2. However, the impatient man had measured my daughter's feet and recommended the size. When my daughter put them on, he checked and told me that they were good. It was a bad experience and a waste of money.

It's so rare nowadays to get knowledgeable and friendly customer service along with great products and competitive prices. If you want really low prices, you generally get inferior products from the chain sports stores. I made that mistake for my last pair of skates. However at Cyclone, they carry higher quality products and staff who are well trained and very helpful. Even the store manager stepped in to help me with my selection and fit. Where else can you go to get 2 hours of personal service for a skate purchase? Hats off to Geoff Harris for running a great shop. I highly recommend getting your hockey gear at this store.

Thank you Tait. Tait helped us with all our needs. Offered experienced advice and patience with me as a "newbie". Staff is friendly and helpful.

Highly recommended this place to everyone. My husband took my daughter to get a helmet for her skating class. He said that the staff was super friendly and knowledgeable!! We didn’t even know about this place before. Definitely will come here to get all the required supplies for our daughter from now on! We used to go to sport check that always has extremely terrible customer services. We are very glad that my husband found this place!!! My daughter is super happy with her new pink skate helmet!! The price is very reasonable too!! Will continue to support our friendly local businesses!!!